Stability Update
Hello,
I wanted to update the membership on where we are at with the transition to the new infrastructure. To say it was bumpy is an understatement. I think we are on the other side. I have been running issue free from Friday morning to Saturday night, which are our busiest times.
I have been watching a lot of status graphs and error logs and everything is finally running at normal levels. This is good news. It was starting to get dis heartening and it didn't look like there was a solution. Well thanks to google Foo I was able to source a different piece of software that was more suitable to the task.
The membership also found some bugs and I was able to squash them. So to recap some changes.
- Backup file download. I had wanted to use a http download service to make it easier for people to download the backup zip file. This proved to be problematic for very large files. Some users had backup files over 20 gig in size! To fix this, I decided to move the backup file into your home dir and make it available for you to download at any time using a sftp client like Filezilla. This backup file does NOT count towards your storage quota.
- When an account is deleted, the user data will be archived for 30 days. Just in case the account is deleted by accident.
- The recent dnd5e update is causing game servers to crash mid way through the migration. This is due to the migration requiring more ram that is available. It doesn't happen to all users, but the ones that have large compendiums is where we are seeing the issue. I don't have a way to accommodate this condition so I have been just helping people one at a time as they come in to discord.
- The new software that I have installed, does have one draw back and that is it takes a few seconds longer to start up the game server. It throws a weird error, just give it a second and hit reload. It should come right up. I am working to try to fix this condition
- I have also put in more checks and balances on the backup and restore to ensure the success of both functions.
- There have been a few reports of high ping times / lag during game play. I am still investigating. To that end I have installed a few network monitors and hope to have a clearer picture of what is going on. I will keep you updated.
- Due to a software error, the normal 3 hour idle time shutdown got set to 1 hour. This has been fixed and apologies all around.
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